Delivery
We aim to dispatch all orders within 1 working day. Delivery is usually within 1-3 working days.
Standard Delivery UK Mainland
Dispatched using Royal Mail First Class Post or Courier, depending on the weight of your order. A signature may be required. Samples cost £1 each including postage. The delivery cost of a small package (Inc VAT) is £1.80, medium package is £4.99 and £6.99 for larger packages.
Standard Delivery UK Highlands & Islands
Dispatched using Royal Mail First Class Post or Courier, depending on the weight of your order. A signature may be required. Samples cost £1 each including postage. The delivery cost of a small package (Inc VAT) is £1.80, medium package is £4.99, and £6.99 to £24.99 for larger packages.
Next Working Day Delivery UK Mainland
SORRY WE ARE UNABLE TO OFFER A NEXT DAY DELIVERY SERVICE AT THIS TIME
Dispatched using Royal Mail Special Delivery or Courier. This service will ensure that your order is sent by a guaranteed next day method on orders placed before 1pm. Please note that Saturdays and Sundays are not classified as working days and we do not offer delivery on these days. Next working day delivery is not available to customers in the Highlands & Islands. The delivery cost (Inc VAT) is £8.99.
We offer Free Delivery to the UK Mainland on Orders over £150 in value.
Multiple purchases of edging rolls and veneer sheets may be shipped in continuous rolls.
Returns
If you are not happy with your purchase, please give written notice and return it to us within 14 days. We will issue a refund, provided the goods are returned in perfect condition and in their original packaging. We may require an image where an item has been damaged during transit. Please return the delivery note with the item and state the reason for the return. We are unable to refund postage costs. Please ensure that if you are returning an item that you obtain a proof of postage or use a 'tracked' postal service, as we cannot be liable for items lost in transit on their way back to us.
